Follow

Problems with the Payroll or Billing Cycle

Approved Notes are processed in the payroll and billing interfaces in a two step process:

  1. The first step lists all Approved Notes for a date range.  This is an edit run and allows verification before the posting run.  This step can be repeated until everything is verified.
  2. The second step creates a billing/payroll cycle and produces a processed report.  Once a Note is processed, it will not be picked up in future cycles. 

If there was an error in the processing cycle, System Administrators have two options:

  1. The System Administrator can contact MID and request the entire cycle be reversed.  MID will update all the Notes in the cycle to reflect they were not processed and the cycle can be rerun.  MID cannot change individual items in the cycle, only the entire cycle.  
  2. Using Note Management, the System Administrator can "unapprove" a Note.  The Note will be reversed (negative amounts) in the next billing cycle; the Note must be re-approved and processed in a future cycle. 

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk